Cape Town, South Africa
Consistent Customer Experience Does Not Happen by Accident
A recent experience with a client in one of their franchised branches stood out for me for one reason. The service felt remarkably consistent....
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People Management
8 Ways leaders can address gender inequality
Gender inequality remains rife in South Africa as it does around the world. Yet, research shows that teams that are diverse and inclusive are...
Internships vs Learnerships: What’s right for your business?
Internships vs learnerships...which is a better mechanism to fuel the growth of your business? Internship programmes can benefit businesses in various ways, address skills...
A beginner’s guide to performance reviews
As your business evolves from start-up to scale-up, or grows from a small business into a medium-sized employer, it will inevitably become necessary to...
Assessing brand health from the inside out
There are numerous indicators of brand health to be measured: awareness, perception, competitors, propensity, segmentation, satisfaction and goodwill are just a few. Then there...
The growing demand for contract hiring
With South Africa well-poised to meet the growing demand from global companies who seek to source skilled contractors from our shores, as well as...
Human skills that will be in high demand
The fourth industrial revolution (4IR) is an evolution in efficiency. Much like the first, second and third industrial revolutions, it already has - and...
How context switching can lead to employee burnout
Employees who experience frequent interruptions during work report a 9 percent higher exhaustion rate.
Creating a healthy culture of employee engagement is fundamental...
Tips to run a Youth Employment Service (YES) program
The Youth Employment Service (YES) B-BBEE incentive has been one of the most powerful job creation incentives out of the Department of Trade, Industry...
Can your side hustle cause conflict and disciplinary action?
Before getting that side hustle off the ground, employees should know what their employment contract and work policy states about supplementing their income with...
5 Steps to retrench staff by the book
Companies usually retrench staff either because they are closing their doors or they have to downsize and cut costs. This process is not pleasant...
5 Rules for effective and productive virtual meetings
The main reason that many a virtual meeting is ineffective is because there is little to no accountability for engagement. “We are just not...
Preparing the HR department for the digital workplace
The world of work continues to evolve, altering our assumptions about the jobs and tasks we do, the tools we use to perform them,...
8 Ways leaders can address gender inequality
Gender inequality remains rife in South Africa as it does around the world. Yet, research shows that teams that are diverse and inclusive are...
Internships vs Learnerships: What’s right for your business?
Internships vs learnerships...which is a better mechanism to fuel the growth of your business? Internship programmes can benefit businesses in various ways, address skills...
A beginner’s guide to performance reviews
As your business evolves from start-up to scale-up, or grows from a small business into a medium-sized employer, it will inevitably become necessary to...
Assessing brand health from the inside out
There are numerous indicators of brand health to be measured: awareness, perception, competitors, propensity, segmentation, satisfaction and goodwill are just a few. Then there...
The growing demand for contract hiring
With South Africa well-poised to meet the growing demand from global companies who seek to source skilled contractors from our shores, as well as...
Human skills that will be in high demand
The fourth industrial revolution (4IR) is an evolution in efficiency. Much like the first, second and third industrial revolutions, it already has - and...
How context switching can lead to employee burnout
Employees who experience frequent interruptions during work report a 9 percent higher exhaustion rate.
Creating a healthy culture of employee engagement is fundamental...
Tips to run a Youth Employment Service (YES) program
The Youth Employment Service (YES) B-BBEE incentive has been one of the most powerful job creation incentives out of the Department of Trade, Industry...
Can your side hustle cause conflict and disciplinary action?
Before getting that side hustle off the ground, employees should know what their employment contract and work policy states about supplementing their income with...
5 Steps to retrench staff by the book
Companies usually retrench staff either because they are closing their doors or they have to downsize and cut costs. This process is not pleasant...
5 Rules for effective and productive virtual meetings
The main reason that many a virtual meeting is ineffective is because there is little to no accountability for engagement. “We are just not...
Preparing the HR department for the digital workplace
The world of work continues to evolve, altering our assumptions about the jobs and tasks we do, the tools we use to perform them,...
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