Commerce Media in South Africa: 5 Insights

Commerce media is emerging as the next big frontier in retail – and it’s growing fast. Globally, the space is projected to reach $130...

Brands with Benefits: The No-Strings Era of Modern Loyalty Programmes

Brands winning at loyalty today understand that the game has changed – traditional points-based programmes no longer guarantee retention but meaningful engagement does. From...

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Latest Articles

Overdraft Facilities Now Impacts your Credit Reports

While some South Africans may have been notified by their banks, many consumers are not aware of the recent change in South Africa's credit...

Modern Risk Management: Why Control Is an Illusion

A recent upgrade at one of Europe’s largest banks offers a rare, inside view of how risk is managed in practice. Elenjical Solutions’ FinTech...

How local small businesses can compete with Amazon

To compete with Amazon, entrepreneurs need to focus on what they can offer that global companies can’t.“The best way for small businesses to differentiate...

Change Management communication: Cut through the noise

Change Management is the discipline that helps to ensure organisational change gains traction and is adopted by the employees it impacts. Although communication is...

Service recovery: What customers want when things go wrong

Even when your customers love you, your products, the services you offer, or your staff, at some point you may be faced with an...

Business Under-Insurance on the Rise among SMEs

In Aon’s latest 2023 Weather, Climate and Catastrophe Insight report, flooding was identified as the second largest peril across the globe and the most...

Opportunity Capital: Fueling Growth for South African SMB Retailers

Small and medium business (SMB) retailers in South Africa are primed for strong growth in the months ahead, following a welcome respite from the...

The best time to start a business is right now. Here’s why

Every day, across the country, men and women dream about starting their own businesses. They have an idea, they want to be their own...

Tips for strategic pricing

The importance of proper market research and making sure that goods and services are priced accurately and in line with a business’s strategic objectives...