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CEM Africa Summit 2025: Customer Experience and AI Innovation
The CEM Africa Summit 2025 is set to redefine the future of customer experience (CX) by placing Artificial Intelligence (AI) at the heart of...
Strategy
Commerce Media in South Africa: 5 Insights
Commerce media is emerging as the next big frontier in retail – and it’s growing fast. Globally, the space is projected to reach $130...
Marketing
SEO in the Age of AI | Expert Strategies
SEO in the age of AI is no longer optional – it’s essential. As search engines evolve with tools like Google’s AI Overviews, content...
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Money
Are You Being Played by Online Prices? How to Outsmart Dynamic Pricing
You spot the perfect pair of sneakers online - your size, on sale, calling your name. You check your budget, take a coffee break,...
Tech
The Growing Deepfake Threat for South African Businesses
Artificial intelligence has now made it possible to wake up to a video of your CEO seemingly admitting to fraud, or receiving an urgent...
Social Media Reputation Management
The ubiquity of social media and networks has given brands, and individuals, more opportunities for direct engagement and word-of-mouth referrals than ever before –...
Risks, challenges, and scams in cross-border payments
In an increasingly interconnected global economy, small and medium-sized enterprises (SMEs) rely on cross-border payments for international trade and expansion. This rise in international...
5 Simple Steps to Improve Workflow
In the business world, knowing how to successfully manage workflow or flow is key. Simply put, flow is the movement and delivery of customer value...
Why are customers so emotional right now?
South African customers are in a fragile state – emotionally, psychologically and financially. The state of our economy, soaring interest rates, crime, political instability,...
Four feedback mechanisms to evolve your business
Allon Raiz, Raizcorp founder and CEO as well as judge of the Engen Pitch and Polish competition, discusses a range of feedback mechanisms that...
Online Startup: How to get Ready, Set and Launch
Starting a business from home is a great way to earn money, boost your confidence and develop skills. With South African consumers increasingly moving...
Inspiration
Non-Linear Careers: 4 Guidelines to Restart Later in Life
In a world where lifelong tenure at a single company is a thing of the past and the workplace is being rapidly reshaped by...
Treps of SA
Eight Entrepreneur Lessons From My First Five Years Of Business
There was a point in my entrepreneurial journey where I went from being the person asking others to being the one asked - for...
Marketing
Online lead generation strategies that work
Improving conversion rates sounds straightforward enough, but a lot of marketers struggle with the most fundamental aspects of lead generation and lead quality. How...
