online legal contracts

Legal Contracts – not what they used to be

Over the past 15 years, I have managed numerous businesses, all of which came with their own challenges in managing relationships with staff, customers and suppliers. These relationships typically start on a good footing,...
tips for home delivery

Ensure a smile in the last mile with home deliveries

Putting a “smile into the last mile” will be key to retaining customers through lockdown and beyond, as the widespread shift to home deliveries is set to outlast the Covid-19 pandemic. From large retailers and...
how to be a good leader

Being an effective leader in tough times

Starting and running your own business can be exciting and highly rewarding. It is however filled with ups and downs, as the process of building a successful business is not linear. Every entrepreneur quickly...
Business Continuity Plans

Business Continuity Plans for the future – key lessons to learn

It is safe to say, most of us were unprepared for the COVID-19 outbreak, and the situation is further aggravated by the fact that local and global economies were already depressed at the onset...
technology business strategy

How to align your technology and business strategy

Even businesses that have been slow on the uptake of digital technology have now, by necessity, accelerated their digital transformation programmes, and are looking at how they can get the new remote working technology...

Shifting out of ‘survival mode mindset’

“Businesses need to shift out of their ‘survival mode’ mindsets and start to lay the foundations for longer-term recovery. While businesses have seen their revenues drop dramatically almost overnight, the worst thing leaders can...
Business agility

Agile business behaviour is key

The behaviours entrenched now could benefit businesses for years to come. Small businesses in particular are well-positioned and nimble enough to adapt to this unprecedented chapter in our history. After all, some of the...

Digital transformation: Fast-tracked

If there is one thing we've learnt, it's that the world can be shaken without notice, and the benefits to having the right digital tools in place are obvious. To remain relevant, technological flexibility...

Restructuring rental agreements: Tips and trends

The office environment as we know it will change drastically for the foreseeable future. Having analysed the market, John Jack, CEO of Galetti Corporate Real Estate, offers the following tips on to restructure your...
Level 3 businesses

Preparing your business for a more dynamic lockdown scenario

While the exact regulations are not yet available, at this stage what is clear is that South Africa will go to level 3 on the 1st of June.  For businesses, this means getting ready,...
payroll payroll regulations COVID-19.

Payroll Q&A: Your questions answered about COVID-19 relief options for businesses

Most South African small and medium businesses are struggling to operate and pay their employees during the national lockdown imposed by government to slow the spread of COVID-19. Rob Cooper, chairman of the Payroll...
covid 19 business changing

COVID-19: Business disruptor or change agent?

The world and business as we know it, is changing dramatically. One certain thing however is that we have entered unchartered waters and only innovative and adaptable businesses will survive. Reality is that Small...
e-commerce retailers

E-commerce: The difference between life and death for retailers?

South African retailers were in trouble even before we were hit by the game-changing COVID-19. Fast forward a few short months and the reality is that consumers may not be flooding malls the way...
Wayne Zwiers, CEO Basalt

Riding the wave: Business resilience in times of crisis

Wayne Zwiers is the CEO and founder of Basalt Technology, an award-winning company that solves complex business problems through the rapid implementation of profitable, disruptive technology solutions. Wayne has garnered several industry accolades, including...
art of negotiation

The Art of Negotiation: 4 Steps for success

As a manager or business owner, you will need to develop the art of negotiation, as inevitably a large portion of your time will be taken up by negotiations with business partners, suppliers, customers,...