Making sales

Making sales: tips for non-sales business owners

Here’s the thing about being a business owner or an entrepreneur: regardless of what you think you do for a living, you have to be in the business of making sales first and foremost....
Digital deal-making

How to close deals during video calls

I have mostly heard negative feedback around video calls and not being able to meet face-to-face to negotiate and agree business deals in the post Covid-19 age. The fact is and will remain that...
virtual meetings

5 Rules for effective and productive virtual meetings

The main reason that many a virtual meeting is ineffective is because there is little to no accountability for engagement. “We are just not communicating as well as we did face-to-face. People need to...

Onsite or remote working? Taking a best-of-both-worlds approach

With companies having had to adopt remote working in a short period of time, some have thrived and won’t be going back to the office model, opting either to stay fully remote or remote-first...
employee communication

Employee communication during lockdown

As organisations move through the stages of the lockdown, employee communication should be given significant thought. In an environment where people are consuming news more than ever before, rules are changing rapidly, and where...
how to land new business

How to land new business now – 3 key tips

There are very few people that have been able to remain financially unaffected by the global economic shutdown brought on by the various governmental lockdown measures. "Entrepreneurs and SME's face what will probably be...
online legal contracts

Legal Contracts – not what they used to be

Over the past 15 years, I have managed numerous businesses, all of which came with their own challenges in managing relationships with staff, customers and suppliers. These relationships typically start on a good footing,...
tips for home delivery

Ensure a smile in the last mile with home deliveries

Putting a “smile into the last mile” will be key to retaining customers through lockdown and beyond, as the widespread shift to home deliveries is set to outlast the Covid-19 pandemic. From large retailers and...
how to be a good leader

Being an effective leader in tough times

Starting and running your own business can be exciting and highly rewarding. It is however filled with ups and downs, as the process of building a successful business is not linear. Every entrepreneur quickly...
Business Continuity Plans

Business Continuity Plans for the future – key lessons to learn

It is safe to say, most of us were unprepared for the COVID-19 outbreak, and the situation is further aggravated by the fact that local and global economies were already depressed at the onset...
technology business strategy

How to align your technology and business strategy

Even businesses that have been slow on the uptake of digital technology have now, by necessity, accelerated their digital transformation programmes, and are looking at how they can get the new remote working technology...

Shifting out of ‘survival mode mindset’

“Businesses need to shift out of their ‘survival mode’ mindsets and start to lay the foundations for longer-term recovery. While businesses have seen their revenues drop dramatically almost overnight, the worst thing leaders can...
Business agility

Agile business behaviour is key

The behaviours entrenched now could benefit businesses for years to come. Small businesses in particular are well-positioned and nimble enough to adapt to this unprecedented chapter in our history. After all, some of the...

Digital transformation: Fast-tracked

If there is one thing we've learnt, it's that the world can be shaken without notice, and the benefits to having the right digital tools in place are obvious. To remain relevant, technological flexibility...

Restructuring rental agreements: Tips and trends

The office environment as we know it will change drastically for the foreseeable future. Having analysed the market, John Jack, CEO of Galetti Corporate Real Estate, offers the following tips on to restructure your...