Cape Town, South Africa
Customer Experience: The Most Powerful Tool for SME Growth
In today’s experience economy, customers aren’t just buying products or services, they are buying the experience too. Having the best product in the market...
Making innovation part of your business fabric
Most companies understand that they will need to embrace new technologies and make innovation part of their strategy if they hope to keep pace...
Non-profit organisations must play their part in combating terrorist financing
Non-profit organisations (NPOs) are at risk of being abused for terrorist financing, it is therefore important that NPOs understand their vulnerabilities and implement governance...
Most businesses have growth as a goal. But, to grow sustainably you need to understand how this growth will impact all areas of your...
Customer journey mapping – be your own customer!
Customer behaviour has changed - in some industries the changes have been profound and expectations are radically heightened. It is important to understand what...
How to prepare your data for AI
The age of artificial intelligence is here. Many organisations leverage AI for planning and reporting functions such as business intelligence. Yet those examples often...
5 key considerations for your SME contingency plan
We often find ourselves basking in the glow of success during prosperous times, putting aside our contingency plan, and allowing complacency to settle in....
Shifting focus from tracking people, to delivering client value
Businesses today are too preoccupied with measuring workplace productivity by managing people's time and evaluating their performance. This fixation often detracts from understanding customer...
Detecting fading relevance for business continuity
Detecting early signs of fading relevance and wavering stakeholder support allows businesses to pivot, breathe new life, and avoid the ultimate threat of liquidation....
Local Businesses Maintain 24×7 Data Protection Amid Growing Cyber Skills Shortage
Cyber security complexities continue evolving, and organisations require expert skills and robust cyber security solutions for sensitive data protection and to safeguard their systems.Yet...
Elenjical Solutions: The secret to catching and retaining highflyers
Investing in potential is a daunting move for businesses, especially for candidates just starting out. But South Africa’s fastest growing Fintech, Elenjical Solutions, is...
Scaling your business: Key factors to consider
Scaling your business is a crucial step for SME owners in South Africa who want to unlock their full potential. As an entrepreneur and...
Service recovery: What customers want when things go wrong
Even when your customers love you, your products, the services you offer, or your staff, at some point you may be faced with an...
Making innovation part of your business fabric
Most companies understand that they will need to embrace new technologies and make innovation part of their strategy if they hope to keep pace...
Non-profit organisations must play their part in combating terrorist financing
Non-profit organisations (NPOs) are at risk of being abused for terrorist financing, it is therefore important that NPOs understand their vulnerabilities and implement governance...
Most businesses have growth as a goal. But, to grow sustainably you need to understand how this growth will impact all areas of your...
Customer journey mapping – be your own customer!
Customer behaviour has changed - in some industries the changes have been profound and expectations are radically heightened. It is important to understand what...
How to prepare your data for AI
The age of artificial intelligence is here. Many organisations leverage AI for planning and reporting functions such as business intelligence. Yet those examples often...
5 key considerations for your SME contingency plan
We often find ourselves basking in the glow of success during prosperous times, putting aside our contingency plan, and allowing complacency to settle in....
Shifting focus from tracking people, to delivering client value
Businesses today are too preoccupied with measuring workplace productivity by managing people's time and evaluating their performance. This fixation often detracts from understanding customer...
Detecting fading relevance for business continuity
Detecting early signs of fading relevance and wavering stakeholder support allows businesses to pivot, breathe new life, and avoid the ultimate threat of liquidation....
Local Businesses Maintain 24×7 Data Protection Amid Growing Cyber Skills Shortage
Cyber security complexities continue evolving, and organisations require expert skills and robust cyber security solutions for sensitive data protection and to safeguard their systems.Yet...
Elenjical Solutions: The secret to catching and retaining highflyers
Investing in potential is a daunting move for businesses, especially for candidates just starting out. But South Africa’s fastest growing Fintech, Elenjical Solutions, is...
Scaling your business: Key factors to consider
Scaling your business is a crucial step for SME owners in South Africa who want to unlock their full potential. As an entrepreneur and...
Service recovery: What customers want when things go wrong
Even when your customers love you, your products, the services you offer, or your staff, at some point you may be faced with an...
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