Cape Town, South Africa
SME Year-End Checklist: Five Key Areas to Consider
For SMEs, the festive season offers a rare chance to step back from busy day-to-day operations and see the bigger picture. While it's time...
Customer journey mapping – be your own customer!
Customer behaviour has changed - in some industries the changes have been profound and expectations are radically heightened. It is important to understand what...
Glass half full, or half empty? It’s your choice.
The Business Confidence stats show that South Africa is at the same level as a few months into the pandemic. It would be human to...
Shifting focus from tracking people, to delivering client value
Businesses today are too preoccupied with measuring workplace productivity by managing people's time and evaluating their performance. This fixation often detracts from understanding customer...
Detecting fading relevance for business continuity
Detecting early signs of fading relevance and wavering stakeholder support allows businesses to pivot, breathe new life, and avoid the ultimate threat of liquidation....
Growth tips for township businesses
Township businesses face specific challenges and opportunities due to their location in underserved communities. The organisers of the Township Economies Conference & Expo have...
Scaling your business: Key factors to consider
Scaling your business is a crucial step for SME owners in South Africa who want to unlock their full potential. As an entrepreneur and...
CSI: How employers can partner with employees to make a difference
South Africa is fast approaching need fatigue; a collective sense of resignation and despondency in response to the overwhelming social ills that surround us....
8 Tips for a smooth-sailing Tax Season
Is the thought of paying your taxes giving you sleepless nights? Keep your small business in the clear and the tax man at bay...
IQ, EQ… and now AQ (Adaptability Quotient)
In the volatile and uncertain economic landscape that has come to characterise the past few years, a new kind of intelligence has emerged as...
Disaster Recovery vs Business Continuity vs Data Loss Prevention
In mid-May, the Western Cape Parliament's technology systems went offline after a cyberattack. While this event was undoubtedly bad for productivity, they could at...
Service recovery: What customers want when things go wrong
Even when your customers love you, your products, the services you offer, or your staff, at some point you may be faced with an...
Four feedback mechanisms to evolve your business
Allon Raiz, Raizcorp founder and CEO as well as judge of the Engen Pitch and Polish competition, discusses a range of feedback mechanisms that...
Customer journey mapping – be your own customer!
Customer behaviour has changed - in some industries the changes have been profound and expectations are radically heightened. It is important to understand what...
Glass half full, or half empty? It’s your choice.
The Business Confidence stats show that South Africa is at the same level as a few months into the pandemic. It would be human to...
Shifting focus from tracking people, to delivering client value
Businesses today are too preoccupied with measuring workplace productivity by managing people's time and evaluating their performance. This fixation often detracts from understanding customer...
Detecting fading relevance for business continuity
Detecting early signs of fading relevance and wavering stakeholder support allows businesses to pivot, breathe new life, and avoid the ultimate threat of liquidation....
Growth tips for township businesses
Township businesses face specific challenges and opportunities due to their location in underserved communities. The organisers of the Township Economies Conference & Expo have...
Scaling your business: Key factors to consider
Scaling your business is a crucial step for SME owners in South Africa who want to unlock their full potential. As an entrepreneur and...
CSI: How employers can partner with employees to make a difference
South Africa is fast approaching need fatigue; a collective sense of resignation and despondency in response to the overwhelming social ills that surround us....
8 Tips for a smooth-sailing Tax Season
Is the thought of paying your taxes giving you sleepless nights? Keep your small business in the clear and the tax man at bay...
IQ, EQ… and now AQ (Adaptability Quotient)
In the volatile and uncertain economic landscape that has come to characterise the past few years, a new kind of intelligence has emerged as...
Disaster Recovery vs Business Continuity vs Data Loss Prevention
In mid-May, the Western Cape Parliament's technology systems went offline after a cyberattack. While this event was undoubtedly bad for productivity, they could at...
Service recovery: What customers want when things go wrong
Even when your customers love you, your products, the services you offer, or your staff, at some point you may be faced with an...
Four feedback mechanisms to evolve your business
Allon Raiz, Raizcorp founder and CEO as well as judge of the Engen Pitch and Polish competition, discusses a range of feedback mechanisms that...
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