Cape Town, South Africa
Crisis Communication in the Age of Accountability
We now operate in an era where public judgment is swift, digital footprints are lasting, and accountability is non-negotiable. Mastering crisis communication means responding...
Being an effective leader in tough times
Starting and running your own business can be exciting and highly rewarding. It is however filled with ups and downs, as the process of...
How to align your technology and business strategy
Even businesses that have been slow on the uptake of digital technology have now, by necessity, accelerated their digital transformation programmes, and are looking...
Use continuous improvement (CI) to transform your business
Richard Branson knows a thing or two about ideas. One of his favourite quotes is from Alfred North Whitehead, the ground-breaking philosopher and mathematician:...
How to deal with social media complaints and conversations
A recent study* revealed that a large portion of priority customer conversations and social media complaints go unanswered by brands. The biggest challenge companies...
The Art of Negotiation: 4 Steps for success
As a manager or business owner, you will need to develop the art of negotiation, as inevitably a large portion of your time will...
Financial terms you simply must know and understand
Not every entrepreneur is a financial guru, and many financial duties can be delegated to the right employee or be outsourced. But here's the...
How to effectively run a home office
Tough economic times have resulted in many South Africans looking for new ways to cut back on monthly expenses. SMEs are feeling the pinch,...
Seven questions to ask at the midyear mark
By the midyear mark, businesses have six months of information to dictate where they need to reallocate resources and take corrective measures that will...
Three things fast-growing businesses do well – dealing with growth-challenges
Growing pains are an actual thing – ask any toddler or teenager. In business, ‘growing pain’ describes the temporary challenges companies face when they...
How to assess whether your business is in a healthy state
A healthy cashflow in your business is in no way the only indicator that your business is necessarily in a healthy state. Hanno Bekker,...
Business mistakes you can learn from
South Africans don’t like making mistakes; we tend to associate mistakes with failure. But valuable mistakes are well-intentioned errors or failures, and are not...
5 Ways to deal with toxic clients
We have all experienced toxic clients. They’re the highly demanding clients who are never wrong, who want much more than what they’re paying for...
Being an effective leader in tough times
Starting and running your own business can be exciting and highly rewarding. It is however filled with ups and downs, as the process of...
How to align your technology and business strategy
Even businesses that have been slow on the uptake of digital technology have now, by necessity, accelerated their digital transformation programmes, and are looking...
Use continuous improvement (CI) to transform your business
Richard Branson knows a thing or two about ideas. One of his favourite quotes is from Alfred North Whitehead, the ground-breaking philosopher and mathematician:...
How to deal with social media complaints and conversations
A recent study* revealed that a large portion of priority customer conversations and social media complaints go unanswered by brands. The biggest challenge companies...
The Art of Negotiation: 4 Steps for success
As a manager or business owner, you will need to develop the art of negotiation, as inevitably a large portion of your time will...
Financial terms you simply must know and understand
Not every entrepreneur is a financial guru, and many financial duties can be delegated to the right employee or be outsourced. But here's the...
How to effectively run a home office
Tough economic times have resulted in many South Africans looking for new ways to cut back on monthly expenses. SMEs are feeling the pinch,...
Seven questions to ask at the midyear mark
By the midyear mark, businesses have six months of information to dictate where they need to reallocate resources and take corrective measures that will...
Three things fast-growing businesses do well – dealing with growth-challenges
Growing pains are an actual thing – ask any toddler or teenager. In business, ‘growing pain’ describes the temporary challenges companies face when they...
How to assess whether your business is in a healthy state
A healthy cashflow in your business is in no way the only indicator that your business is necessarily in a healthy state. Hanno Bekker,...
Business mistakes you can learn from
South Africans don’t like making mistakes; we tend to associate mistakes with failure. But valuable mistakes are well-intentioned errors or failures, and are not...
5 Ways to deal with toxic clients
We have all experienced toxic clients. They’re the highly demanding clients who are never wrong, who want much more than what they’re paying for...
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